Dipak Borah is General Manager (IIS) and Digital Transformation Lead at Numaligarh Refinery Limited (NRL), India, with over 26 years of experience in the oil and gas sector. He has led major ERP and business transformation programs and held key roles across Marketing, Finance, IT, and Digital Transformation. He drives digitalisation of business processes through AI/ML, IoT, cloud computing, Generative AI, digital twins, and  IOT sensors  to delivering measurable business value.